Halloran & Sage successfully defended an employment retaliation claim brought against Roto Rooter by a technician who alleged he was terminated by this national plumbing service company because he had previously filed claims for wage/hour violations and national origin discrimination. The case was arbitrated for several days and all issues were found in favor of Roto Rooter. The defense centered on a detailed analysis of the employee’s performance metrics and profitability ratings relative to his peers as well as cross examination to elicit bias from former co-workers who were also terminated who were called by the claimant to testify regarding statements of retaliatory intent made by the claimant’s supervisor and branch managers.