Brittany Jones successfully defended a major national automobile insurer in an arbitration over the actual cash value of a totaled vehicle under Connecticut’s statutory mechanism for resolving such disputes. Attorney Jones presented testimony from the insurer’s representative on how they follow the insurance regulations to fairly determine cash value using market valuation data. Key to the victory was Attorney Jones’ cross examination of the claimant to discredit opinions on value that relied on trade-in figures that are outside the purview of Connecticut insurance regulations. Ultimately, the arbitrator concluded that the Halloran Sage client had fully and timely complied with its statutory and contractual obligations to pay the actual cash value and denied the claimant’s request for additional compensation and reimbursement of expenses.